Review of Wine Island

I'll start with some a couple bad things about my experience, but they don't reflect on the cart itself. If I could, I would rate the cart itself 5-stars and my experience 3.

First the bad things:

* THE CART IS NOT 34" HIGH!!!Most sites say it's 34" or 34.5" and the manufacturer's own literature says it's 34.5". They're all wrong. In truth, the cart reaches around 35.5" high with the wheels and all. This was really disappointing for me, because I had a 34.75" high space where I was planning on leaving it under most of the time. The manufacturer should be contacting retailers soon to give them the correct specs.

* Second, the assembly instructions are somewhat inconsistent. I'm told the product evolved slightly overtime, and the instructions weren't always modified to keep up. Fortunately, the inconsistencies are ones that, while they may leave you momentarily confused, would be unlikely to lead to a serious mistake.

Now the great things:

* The instructions come with the phone number of the manufacturer in case you have any questions. I called this number a couple times, and each time a human being picked up the phone after one ring and transferred the call to someone who had intimate knowledge of the product and it's assembly. So if you have any questions, just call the number they provide. Yes, the directions could have been clearer here and there, but the immediate telephone assistance more than made up for it. It's manufactured by a friendly, small company in upstate New York, not some huge faceless retailer, and they're nice to deal with.

* A friendly guy at the manufacturing company is custom-making me some replacement pieces so that the total height is 34.5" and shipping them to me, all free of charge.

* The cart itself is really good quality. It's solid wood where it's needed, and the rest is fiberboard with nice wood veneers. It looks great and it's sturdy when complete.

Overall, I would highly recommend this cart if you have the space for its correct dimensions. Just call the phone number if you have any questions during assembly, and you'll soon find yourself with a high-quality, great-looking, sturdy kitchen wine cart.

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Product Description:
Open & Enclosed Wine Island is a classy companion for entertaining and serving. SAVE NOW! A convenient place to serve drinks and hors d'oeuvres. With the Wine Island from Catskill Craftsmen, you get a compact serving station that can be moved freely on casters. It holds up to 12 bottles of wine and has a storage door for other bottles and mixers. The Wine Island is made from North American hardwood and hardwood veneers for an elegant look that will complement your home's decor. Other features include: Large drawer has ample storage space for a variety of items; Open storage area keeps items in easy reach; Large single door also provides hidden storage area; Pewter finish metal handles on door and drawer; Oil finish seals and protects the beauty of the wood; Overall size: 34 x 17 x 34"h; some assembly required; Made in the USA. Unlike fine wine, this deal won't improve with age... order now! Please Note: This is a Heavy / Bulky item. $10.00 for heavy / bulky shipping and handling will be charged in addition to regular shipping and handling. Open & Enclosed Wine Island

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